IT Help Desk Manager

The IT Help Desk Manager serves as the operational leader for Panorama Eyecare's in-house information technology function, overseeing front-line support across multiple clinic and administrative locations in Colorado and Wyoming. This hands-on management role is responsible for day-to-day support operations, team leadership, escalation handling, and asset management while transitioning services from an external provider to an internal team. The position ensures technology reliability and compliance to support patient care and business operations.