IT Help Desk Technician
Darkhorse Tech
About this role
A Help Desk Technician at Darkhorse Tech provides technical support to dental practices through phone, email, and chat, resolving hardware and software issues while maintaining exceptional customer service. The role involves troubleshooting, configuration, and maintenance of various systems and devices across the country.
Skills
Qualifications
About Darkhorse Tech
darkhorsetech.comDarkhorse Tech is an IT services firm that specializes in technology solutions for dental practices, startups, and dental service organizations (DSOs). They offer managed IT, practice integrations, startup onboarding, HIPAA compliance guidance, and ongoing support — plus online resources, billing and pricing tools to simplify operations. Based in Syracuse, NY, Darkhorse focuses on dental-specific workflows and security so practices can rely on predictable IT, integrations, and compliance expertise.
About Darkhorse Tech
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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