IT Helpdesk Partner - Milan (x/f/m)
Doctolib(4 days ago)
About this role
A role based in Milan supporting the IT needs of users across multiple countries, focusing on providing first-level technical assistance, managing hardware, and coordinating with local support teams. The position involves remote and onsite tasks to ensure smooth IT operations and user satisfaction.
Required Skills
- Helpdesk
- ITSupport
- Hardware
- Troubleshooting
- Customer Service
- Ticketing
- Networking
- ITSupportTools
- Incident Management
About Doctolib
doctolib.comDoctolib is a European health tech company that connects patients with healthcare professionals through online appointment booking and teleconsultation services. It also provides practice and clinic management software—scheduling, patient reminders, secure video consultations, and integrations with existing clinical systems—to streamline administrative workflows. Widely used in markets such as France and Germany, Doctolib serves millions of patients and thousands of providers. Organizations adopt it to improve patient access, reduce no-shows, and gain operational insights.
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