About this role
Bloomreach is creating an AI-powered platform for personalized customer engagement, focusing on autonomous search, conversational shopping, and autonomous marketing to enhance the customer journey. The company supports global brands with innovative solutions that are built on its AI engine, Loomi AI.
Required Skills
- Helpdesk
- ITSupport
- SaaS
- SupportTickets
- AccessManagement
- Security
- Troubleshooting
- GoogleWorkspace
- Slack
- Zoom
About Bloomreach
bloomreach.comBloomreach is an AI-powered ecommerce experience platform (branded as an "agentic platform" for personalization) that unifies real-time customer and product data so businesses understand what customers really want. Powered by Loomi AI, it delivers real-time, omnichannel personalization that adapts as customers shop to create more relevant product discovery and buying journeys. By connecting that customer understanding to every channel, Bloomreach helps retailers unlock new paths to purchase, boost revenue, and build long-term loyalty. Customers choose Bloomreach for scalable, data-driven personalization that drives faster growth and greater profitability.
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