Senior Customer Success Manager - Discovery & Search
Bloomreach(10 days ago)
About this role
Bloomreach is hiring a Customer Success / Digital Experience Manager to guide customers through digital experience transformation using the Bloomreach platform. The role partners with customer leadership and delivery teams to ideate, envision, and implement digital experience roadmaps that maximize business value. It involves evangelizing best practices and innovative ideas while collaborating closely with internal teams to ensure customers realize value from the platform.
Required Skills
- Digital Experience
- Customer Success
- Consulting
- Data Analysis
- Presentation
- Communication
- SaaS
- SEO
- Site Search
- Merchandising
Qualifications
- BA/BS Degree
About Bloomreach
bloomreach.comBloomreach is an AI-powered ecommerce experience platform (branded as an "agentic platform" for personalization) that unifies real-time customer and product data so businesses understand what customers really want. Powered by Loomi AI, it delivers real-time, omnichannel personalization that adapts as customers shop to create more relevant product discovery and buying journeys. By connecting that customer understanding to every channel, Bloomreach helps retailers unlock new paths to purchase, boost revenue, and build long-term loyalty. Customers choose Bloomreach for scalable, data-driven personalization that drives faster growth and greater profitability.
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