IT Incident Management Team Lead
TBCBANK
About this role
The Incident Management Team Lead role involves overseeing the incident management processes within the IT Client Support Department to ensure efficient resolution of IT issues and continuous improvement of service delivery. The position requires leadership in managing incident response, collaborating with cross-functional teams, and maintaining compliance with policies and standards.
Skills
Qualifications
About TBCBANK
tbcbank.geTBC (TBC Bank) is a leading Georgian financial group headquartered in Tbilisi that provides retail, corporate and investment banking services. It offers deposit accounts, cards and payments, consumer and mortgage lending, SME and corporate finance, wealth management and digital banking tools including a feature-rich mobile app and online channels. The bank positions itself as digital-first and customer-centric, combining a wide branch/ATM network in Georgia with fintech innovation and API-driven services. TBC focuses on regulatory compliance, transparency and supporting the country’s economic growth.
About TBCBANK
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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View leadership team, funding history,
and employee contacts for TBCBANK.
Salary
$80k – $120k
per year