IT Incident & Problem Manager
Shell Energy Operations Pty Ltd(22 hours ago)
About this role
HUB24 is seeking an IT Incident & Problem Manager responsible for leading incident management during major system incidents, coordinating technical teams and stakeholders, and performing root cause analysis to prevent future issues. The role involves acting as the central authority during incidents, ensuring clear communication, and driving resolution.
Required Skills
- Incident Management
- Problem Management
- IT Systems
- Communication
- Decision-Making
- ITIL
- Stakeholder Engagement
- Troubleshooting
- Root Cause Analysis
- Support
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