University of Salford
The IT Problem and Service Insights Manager at the University of Salford owns end-to-end problem management, incident trend analysis, and service improvement initiatives. This role combines ITIL/ITSM expertise with analytical skills to identify root causes, produce actionable insights, and influence strategic decisions across the university's technology landscape. The position involves working closely with service owners, technical teams, and senior leadership to translate data into measurable improvements for high-quality digital services.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for University of Salford.
University of Salford didn’t post a salary, so this is our estimate from similar listings.
52% below the average for this role