IT Problem Manager

Marsh(7 months ago)

HybridFull TimeMedior$77,431 - $104,057 (estimated)Information Technology

About this role

Marsh is hiring an IT Problem Manager to join its IT Problem Management team based in Liverpool, supporting MMCTech. The role focuses on improving the accuracy and usefulness of significant-incident trend reporting and supporting global problem management coordination under a Senior Manager. It operates within a large global risk, strategy, and people advisory organization.

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Required Skills

Problem Management
Root Cause Analysis
Incident Management
Trend Analysis
Postmortems
Stakeholder Management
IT Service Management
ITIL
Known Error Database
Change Management

+2 more

About Marsh

marshmclennan.com

Marsh is a global leader in risk, reinsurance, and consulting services, dedicated to helping organizations navigate complex risks and develop strategies for success. With a strong emphasis on risk management, talent development, and strategic consulting, Marsh provides expert solutions tailored to the diverse needs of its clients. The company leverages its extensive expertise in capital, people, and consulting to empower businesses to thrive in competitive environments. Through its innovative approach and comprehensive services, Marsh is committed to building resilient organizations.

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