IT Service Analyst II
Capital Health
About this role
The IT Service Analyst 2 provides advanced technical support via phone, email, and chat, assisting end-users with complex hardware, software, enterprise application, network, and telecom issues. This role is responsible for handling Tier 2 escalations, collaborating with higher-tier IT teams, and mentoring junior analysts to improve service efficiency.
Skills
About Capital Health
capitalhealth.orgCapital Health is the region's leader in providing progressive, quality patient care with exceptional physicians, nurses, and staff, as well as advanced technology.
Recent company news
NJ.comCapital Health agrees to pay $4.5M in data breach settlement
1 month ago
NBC10 PhiladelphiaEast Trenton emergency room shutting down due to structural concerns
Jun 4, 2025
New Jersey 101.5Hacked, exposed, compensated: NJ hospital system agrees to $4.5M payout
1 month ago
Claim DepotCapital Health Systems $4.5M Data Breach Settlement
1 month ago
PatchMercer Loses Emergency Department As Capital Health Closes Facility Over Building Safety
Jun 6, 2025
About Capital Health
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Capital Health.
Salary
$56k – $73k
per year