TekSynap
The Tier I Support Technician - Mid provides advanced front‑line technical support, handling escalations and complex service desk issues while mentoring junior staff. The role serves executive‑level users, ensures high‑quality service, and collaborates with Tier II/III teams to resolve incidents and improve support processes.
Headquarters
Reston, Virginia, United States
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for TekSynap.
12% below the average for this role