ScottsMiracle-Gro

IT Service Desk Agent

ScottsMiracle-Gro

5 months ago
Mexico City, CDMX
Onsite
Full Time
Junior
0 applicants
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ScottsMiracle-Gro
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About this role

The IT Service Desk Agent I at Scotts Miracle-Gro is an entry-level IT support role focused on providing frontline technical assistance to end users. The position supports the organization by managing incidents, maintaining knowledge documentation, and facilitating timely resolution or escalation of technical issues. It contributes to efficient service delivery and user satisfaction across the company.

Skills

Qualifications

High School Diploma or GEDCompTIA A+CompTIA Security+
ScottsMiracle-Gro

About ScottsMiracle-Gro

scotts.ca

N/A

About ScottsMiracle-Gro

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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