Service Desk Analyst I
Nordic Global(1 month ago)
About this role
The IT Service Desk Agent I delivers level 1 technical support by responding to calls, chats, and emails from end users, resolving basic IT issues, and documenting incidents for escalation. The role maintains user-facing IT environments, supports standard desktop and connectivity tools, and follows company policies and compliance procedures.
Required Skills
- Customer Service
- Troubleshooting
- Windows 10
- Microsoft Office
- VPN
- Citrix
- MDM
- Active Directory
- Ticketing
- Remote Support
+3 more
Qualifications
- CompTIA A+
- Microsoft
- HDI
- ITIL Training
About Nordic Global
nordicglobal.comNordic's award-winning team connects people, data, and technology for a healthier world.
View more jobs at Nordic Global →Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Nordic Global
Similar Jobs
IT Service Desk Specialist
Hitachi Vantara Corporation(1 month ago)
Service Desk Analyst
NTT DATA,(2 months ago)
IT Service Desk Analyst
Pillsbury Winthrop Shaw Pittman LLP(2 months ago)
Global Service Desk Agent
Hitachi Vantara Corporation(29 days ago)
Service Desk Agent (R13757)
Oportun(1 month ago)
Senior Help Desk Analyst
TEKConn Services Inc.(1 year ago)