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IT Service Desk Coordinator at Grupo Ferré Rangel - ApplyBlast

IT Service Desk Coordinator

Grupo Ferré Rangel

4 months ago

Hybrid

Full Time

Junior

0 applicants

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About this role

The IT Service Desk Coordinator at LinkActiv Group manages technical support for workstations, servers, and networks while ensuring data integrity and system security. This role involves troubleshooting hardware and software issues, maintaining user accounts, and coordinating with vendors for equipment repairs and upgrades. The position requires collaboration with IT teams to implement infrastructure improvements and support business continuity through proactive system monitoring and maintenance.

Responsibilities

Diagnose and resolve technical issues affecting workstations and networks
Manage user accounts and access rights across company systems
Perform server backups and monitor data protection processes
Maintain network infrastructure including wireless and wired connections
Coordinate vendor support for equipment repairs and replacements

Skills

Qualifications

Bachelor's degree in Information TechnologyBS in Computer Science

About Grupo Ferré Rangel

grupoferrerangel.com

Headquarters

Guaynabo, Puerto Rico, Puerto Rico

Company Size

1001-5000 employees

Founded

1918

View Profile

Grupo Ferré Rangel is a Puerto Rico-based diversified business group with over 100 years of history and operations spanning 8 industries, including media (GFR Media), real estate (Kingbird), energy consulting (XCALA), customer engagement and BPO (LinkActiv), experiential marketing (Emotions), and education (A+). The company is dedicated to empowering, uplifting, and creating long-lasting value for the people of Puerto Rico through its diverse portfolio of businesses and services.