Cartogiraffe
The IT Service Desk Manager oversees a 24/7 operational execution across the Customer Service Section, including the Tier 1/2 Service Desk and Field Technician Unit. This role directs end-user support, field remediation, and change control for enterprise-wide technology portfolios encompassing over 25,000 endpoints. The position reports to the Director of the Customer Service Section and ensures operational efficiency and system integrity across large-scale deployments.
Cartogiraffe (also known as Kartogiraffe) is an online mapping platform that provides detailed city and regional maps for countries and territories worldwide. The platform offers multiple map types including public transport, cycling, railway, and walking maps. It covers an extensive range of locations across all continents.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cartogiraffe.