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© All Rights Reserved. ApplyBlast.com
hktservice.com
The role involves responding to agency IT service desk hotline calls, instant messages, and emails, handling user IT enquiries, opening tickets, and monitoring service requests. The incumbent will investigate, diagnose, and document issues, escalates when necessary, and ensure ticket closure with user satisfaction follow‑up.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for hktservice.com.