Itecor
The IT Service Manager at Itecor leads the definition, improvement, and implementation of ITIL-based operational processes, with a focus on change management and service catalog maintenance. This role involves overseeing IT support teams, ensuring SLA compliance, and driving service continuity and performance analysis. The position requires strong leadership, analytical skills, and expertise in ITSM tools to align operations with governance standards.
Itecor is a boutique IT consulting and services company headquartered in Switzerland, helping organizations navigate digital transformation, AI adoption, and technology complexity. The company's services are organized around three integrated lines: Governance & Service Management, Digital Solutions, and Quality Assurance & Testing, with a strong emphasis on applying artificial intelligence across strategy, architecture, and delivery. With offices across Europe, Latin America, and beyond, Itecor acts as a trusted advisor to clients in technology, banking, finance, consumer goods, the public sector, and education.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Itecor.
Itecor didn’t post a salary, so this is our estimate from similar listings.
Service Request Catalog Lead
RTX
IT Service Management
TriMark Corporation
IT Service Management Analyst II
Amerisure Mutual Insurance Company
ITSM Strategy, Governance, and Service Catalog Lead
Booz Allen Hamilton
Manager, IT Service Management
Dayforce
Lead IT Service Management (ITSM)/Information Technology Infrastructure Library (ITIL) Consultant
PBG