Black Box Network Services Singapore
The IT ServiceDesk Analyst serves as the primary point of contact for clients requiring support for airport systems, applications, and infrastructure. This role involves logging, categorizing, and resolving incidents and service requests while coordinating with multiple vendors to ensure timely resolution within agreed SLAs. The position requires strong troubleshooting skills, familiarity with ITSM tools, and the ability to maintain high customer satisfaction in mission-critical environments.
Black Box Network Services provides technology products and voice & data services for businesses. We offer KVM switching, networking solutions, infrastructure support, and more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Black Box Network Services Singapore.
Black Box Network Services Singapore didn’t post a salary, so this is our estimate from similar listings.
13% below the average for this role