IT Support Analyst

Harry's(2 months ago)

New York, NYOnsiteFull TimeJunior$70,000 - $80,000Information Technology

About this role

The IT Support Analyst provides technical assistance and support to end-users, acting as a primary point of contact for IT-related issues to minimize disruption to business operations. The role supports both PC (Windows) and Mac (macOS) platforms and works with cloud services, identity systems, and basic networking. The ideal candidate is customer-oriented, able to communicate technical concepts clearly to non-technical users, and contributes to maintaining IT assets and service processes.

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Required Skills

Windows Support
MacOS Support
Hardware Troubleshooting
Software Troubleshooting
Networking
Entra ID
Google Workspace
Mobile Device Management
Endpoint Security
Multi-Factor Authentication

+12 more

Qualifications

Associate's Degree in IT
2 Years IT Support
Proficiency in Windows
Proficiency in macOS

About Harry's

mammothbrands.com

Mammoth Brands is a brand-building holding company that acquires and grows a portfolio of category‑leading consumer brands. They partner with founders and management teams to scale businesses by providing capital and centralized support across marketing, product, supply‑chain and operations. Mammoth focuses on accelerating growth and long‑term value creation through shared resources, growth playbooks, and expanded distribution.