IT Agent Intern
DXC Technology(1 month ago)
About this role
A Customer Applications L1.5 Support Engineer provides customized event-management services to meet specific client needs and ensure high customer satisfaction. The role handles application and platform inquiries from global end users via phone, email, chat, portal and ticketing tools across time zones and shifts. It uses professional training and experience to independently diagnose and resolve issues within SLA and communicate solutions clearly to non-technical users.
Required Skills
- Application Support
- IT Support
- Windows
- Microsoft Office
- Troubleshooting
- Ticketing Systems
- Communication
- Mandarin
- English
- Shift Work
+3 more
Qualifications
- CET-4
About DXC Technology
dxc.comDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions for global enterprises and public sector organizations — helping them harness AI to drive outcomes with speed at a time of exponential change. With deep expertise in managed infrastructure services, application modernization, and industry-specific software solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates.
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