IT Support Analyst

FourKites(6 days ago)

Chicago, ILOnsiteFull TimeSenior$35,000 - $55,000Information Technology

About this role

FourKites is looking for an IT Support Engineer with over 4 years of experience to provide comprehensive technical support within a diverse technology infrastructure. The role includes managing enterprise systems, ensuring security compliance, and delivering high-level support to end users, including executives.

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Required Skills

macOS
Windows
Linux
Jamf
CrowdStrike
Fortinet
Google Workspace
Jira
VPN
Firewall

Qualifications

Bachelor's degree in Computer Science or related field

About FourKites

fourkites.com

FourKites is an AI-driven supply chain orchestration and real-time visibility platform that helps companies track shipments and inventory across modes and geographies. It combines real-time location data, predictive ETAs and machine‑learning insights to identify exceptions, optimize routes and move operations from reactive tracking to autonomous decisioning. The platform offers control‑tower orchestration, yard and warehouse visibility, and integrations across carriers, TMSs and enterprise systems. Shippers, carriers, 3PLs and retailers use FourKites to break down silos, improve on‑time performance and reduce supply‑chain disruption.

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