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IT Support Specialist (Contract) at Sony Interactive Entertainment Inc. - ApplyBlast

IT Support Specialist (Contract)

Sony Interactive Entertainment Inc.

7 hours ago

Los Angeles, California, United States

Onsite

Contract

Medior

0 applicants

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About this role

The IT Support Specialist provides helpdesk-level support and troubleshooting for internal clients, resolving technical issues related to desktop, laptop, and network services. This customer service-focused role involves building strong relationships with business teams, managing incidents efficiently, and maintaining high levels of support and documentation. The position requires flexibility for on-call rotations and collaboration with remote sites to ensure optimal system performance and user satisfaction.

Responsibilities

Provide helpdesk-level coverage and support for internal clients
Troubleshoot desktop, laptop, and network service issues
Develop and implement standard operating procedures for IT support

Skills

About Sony Interactive Entertainment Inc.

playstation.com

Headquarters

San Mateo, California, United States

Company Size

5001-10000 employees

Founded

1994

View Profile

PlayStation is the gaming brand of Sony Interactive Entertainment that designs and sells consoles (PS4, PS5), controllers and accessories, plus digital and physical games. It operates an ecosystem of services — PlayStation Store, PlayStation Plus subscriptions, cloud streaming and PlayStation Network — that deliver multiplayer, digital storefronts, monthly game offerings, and cloud features. Known for high-fidelity hardware (DualSense, PS VR2) and critically acclaimed first- and third-party exclusives, PlayStation focuses on delivering immersive interactive entertainment and a global player community.