IT Support Specialist I - IT
Mom's Meals(6 days ago)
About this role
An entry-level IT Support Specialist position providing front-line technical support for employees at Mom's Meals. The role is office-based, customer-focused, and includes participation in an on-call rotation and occasional travel to other locations.
Required Skills
- Customer Service
- Troubleshooting
- Windows
- Office 365
- Ticketing Systems
- Networking
- Hardware Support
- Remote Support
- Inventory Management
- Documentation
Qualifications
- High School Diploma or Equivalent
- Associate's Degree (Preferred)
- CompTIA A+
- ITIL Foundation
About Mom's Meals
momsmeals.comMom's Meals is a U.S.-based provider of chef-crafted, home-delivered meals designed and overseen by registered dietitians to support older adults and people managing chronic conditions. The company offers medically tailored meal programs, nutrition counseling, oral nutrition supplements, and specialty options (halal, kosher, shelf-stable, and produce/pantry boxes). Meals are customizable to dietary needs and delivered ready-to-heat to simplify mealtime, support recovery, and help manage chronic disease. Headquartered in Ankeny, Iowa, Mom's Meals partners with individuals, caregivers, case managers, health plans, and government agencies to integrate meal services into care plans.
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