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Sr. IT Service Desk Specialist at Protective - ApplyBlast

Sr. IT Service Desk Specialist

Protective

10 months ago

3.5 on Glassdoor

Chesterfield, MO

Hybrid

Full Time

Senior

6 applicants

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About this role

The Senior IT Service Desk Specialist provides advanced technical support to internal staff, consultants, offshore resources, and external partners at Protective Life’s Chesterfield, MO location. The role combines phone-based help desk work with onsite responsibilities such as new hire technology onboarding, meeting room A/V support, and hardware/software lifecycle tasks. It is positioned within the Core Services IT team and includes participation in an on-call rotation with occasional evening, weekend, and holiday work. The specialist is expected to act as a subject matter resource and mentor for other team members.

Skills

Qualifications

Associate Degree in Computer TechnologyRelevant IT Certification4-6 Years Technical Support Experience

About Protective

protective.com

Headquarters

Birmingham, Alabama, United States

Company Size

1001-5000 employees

Founded

1907

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Protective is a U.S. insurance company, founded in 1907, that helps individuals and families protect their financial future through life insurance, annuities, employee benefits, and asset protection products. It offers a broad range of solutions — including term and permanent life policies, fixed, indexed, and variable annuities, and employee and executive benefit programs — sold directly and through financial professionals. Relied on by more than 32 million people, Protective also provides online account management, claims and payment services, and resources for beneficiaries and advisors.