Heritage Family Credit Union
The IT Support Specialist II provides Tier 1 and Tier 2 technical support to end users across the credit union’s technology environment, handling issues with devices, servers, networks, and applications both onsite and remotely. The role includes user access administration, daily operational controls, documentation, and occasional travel to branch locations, all while adhering to security and regulatory standards.
HFCU serves members in VT, NH, NY & MA with a full line of personal & business accounts: mortgages, home equity loans, credit cards, auto loans & more.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Heritage Family Credit Union.
28% below the average for this role