Cavco
The IT Support Specialist provides Tier 1 technical support to customers and end users through various channels, including web portals, phone, email, and chat. This on-site role focuses on troubleshooting break/fix issues, managing service requests, and ensuring premium customer service throughout the ticket lifecycle. The position requires managing ticket queues and meeting key performance indicators related to resolution times and customer satisfaction.
Discover quality manufactured and modular homes by Cavco, offering customizable designs, energy efficiency, and value.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Cavco.
Cavco didn’t post a salary, so this is our estimate from similar listings.
26% below the average for this role
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