Palm Harbor Homes
The IT Support Specialist provides Tier 1 technical support to customers and end users through various channels, including web portals, phone, email, and chat. This role focuses on troubleshooting break/fix issues, managing service requests, and ensuring premium customer service throughout the ticket lifecycle. The position requires on-site presence and adherence to key performance indicators such as ticket closure, customer satisfaction, and resolution times.
Shop manufactured homes, modular homes, and mobile homes from a Palm Harbor Village retail center near you. Find prefab homes in TX, OK, NM, and more!
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Palm Harbor Homes.
Palm Harbor Homes didn’t post a salary, so this is our estimate from similar listings.
27% below the average for this role
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