IT Support Technician Associate
Gundersen Health System(1 month ago)
About this role
The IT Support Technician Associate at Emplify Health provides first-level phone and remote IT support for systems, hardware, mobile devices, and software across the organization. The role focuses on diagnosing and resolving technical issues, delivering excellent customer service to end users, and collaborating with internal teams and vendors to maintain seamless IT operations. This is a full-time position based in Onalaska, WI with onsite training and potential for hybrid work after training.
Required Skills
- IT Support
- Troubleshooting
- Customer Service
- Remote Support
- Password Resets
- Documentation
- Multi-Tasking
- Hardware Support
- Software Support
- Network Support
Qualifications
- Associate Degree
- Valid Driver's License
About Gundersen Health System
gundersenhealth.orgGundersen Health System Hospitals & Clinics delivers world-class primary and specialized healthcare in Wisconsin, Minnesota and Iowa.
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