IT Support Technician - Managed Services
Iserv
About this role
iServ is seeking an IT Support Technician – Tier I who will provide high-quality technical support with an emphasis on first-call resolution, integrating emerging AI technologies to enhance troubleshooting, security, and client satisfaction. The role involves remote support, onsite visits, and contributing to innovation projects within a managed services environment.
Skills
About Iserv
iservteam.comiServ LLC Management Group is a growing management company and multi-unit franchise operator. As one of the largest Sonny’s BBQ franchisees, iServ owns and operates 29 Sonny’s locations across Florida and South Georgia. The firm also oversees related businesses — including TechServ, founded in 2020 — and manages operations across its portfolio of consumer brands. iServ focuses on franchise operations, restaurant management, and regional brand growth in the Southeastern U.S.
About Iserv
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$60k
per year