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© All Rights Reserved. ApplyBlast.com
IronEdge Group, LTD
This remote position provides front-line technical support to end users, troubleshooting servers, network systems, and software issues while maintaining professional communication with clients at all levels. The role involves resolving tickets to company standards, escalating complex problems to senior staff, and occasionally training new team members or users. It requires strong customer service, decision-making, and multitasking skills to work independently and collaboratively.
Headquarters
Houston, Texas, United States
Company Size
51-200 employees
Founded
2005
IronEdge Group is a managed IT and cybersecurity services provider delivering full‑service IT and security solutions across the Southwest and central U.S. They offer managed IT support, cloud services and migrations, 24/7 monitoring and threat detection, endpoint protection, backup and disaster recovery, and compliance and risk assessments. Serving small and mid‑market organizations, IronEdge combines proactive managed services, strategic IT consulting, and incident response to reduce downtime and protect data. Clients choose them for a security‑first approach, regional coverage, and an integrated technology stack that pairs responsive helpdesk support with enterprise‑grade cybersecurity.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for IronEdge Group, LTD.