IT Technical Support
KBR(2 months ago)
About this role
The IT Technical Support Specialist provides first- and second-level technical assistance to employees and end-users, ensuring timely resolution of issues to maintain operational continuity and high user satisfaction. The role supports systems, software, hardware, and network infrastructure and contributes to service reliability and process improvement. Based in Baku, the position interfaces with multiple IT teams and provides user training on common digital tools.
Required Skills
- Technical Support
- Troubleshooting
- Active Directory
- Group Policy
- Microsoft 365
- Windows 11
- SharePoint
- Power BI
- ITSM
- Help Desk
+5 more
Qualifications
- University Degree in Information Technology or Computer Science
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