Italian Speaking Team Leader

Philip Morris International(28 days ago)

Athens, GreeceOnsiteFull TimeManager$94,229 - $125,273 (estimated)Operations

About this role

The Italian Speaking Team Leader is a supervisory role within Concentrix’s Athens GRC, supporting call center operations and overseeing a team of associates. The position is a full-time, internal role requiring bilingual proficiency in English and Italian and is based onsite in Athens. It sits within the operations organization and reports to management for guidance and oversight.

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Required Skills

Coaching
Performance Management
Attendance Monitoring
KPI Tracking
Escalation Handling
Team Leadership
Communication
Time Management
Scheduling
Reporting

Qualifications

Associate's Degree in Related Field

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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