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ITSM Incident & Problem Manager at Convera - ApplyBlast

ITSM Incident & Problem Manager

Convera

7 months ago

2.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

A Global Command Center is being established at Convera to oversee 24/7 operations, incident management, and service reliability across the organization. The role focuses on maintaining service availability, managing incidents, enforcing ITSM processes, and engaging with leadership during operational events.

Skills

About Convera

convera.com

Headquarters

Seattle, Washington, United States

Company Size

1001-5000 employees

Founded

2021

View Profile

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.