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ITSM Incident & Problem Manager at Convera - ApplyBlast

ITSM Incident & Problem Manager

Convera

7 months ago

2.5 on Glassdoor

Remote

Full Time

Medior

0 applicants

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About this role

Convera is establishing a Global Command Center responsible for 24x7 operational oversight, incident management, and service reliability. The role involves leading high-severity incidents, ensuring ITSM process adherence, and engaging with executive stakeholders to maintain service health.

Skills

About Convera

convera.com

Headquarters

Seattle, Washington, United States

Company Size

1001-5000 employees

Founded

2021

View Profile

Convera is a global FX and cross-border payments specialist that helps more than 26,000 businesses manage foreign‑exchange risk and streamline international receipts and payments. The company combines payment rails, hedging and treasury solutions to secure more value in every cross‑border transaction and reduce exposure to currency volatility. Convera serves corporates and institutions with a technology‑driven platform, global network, and compliance capabilities to simplify multi‑currency flows and improve operational efficiency.