AYANA Hospitality
The ITSM Platform Engineer is primarily responsible for administering the ITSM tool, building workflows, analytics, SLAs, and dashboards to identify trends and improvements. This role collaborates with IT and business teams to develop and maintain ITSM processes following ITIL best practices, while also supporting cybersecurity alert research, incident response planning, and system support. The position involves providing training on ITSM processes and tools to IT personnel and business teams.
AYANA Hospitality is an Indonesia-based luxury hotel brand with properties in Bali, Jakarta, and Komodo, offering an expanding presence across Indonesia. The company owns and operates luxury resorts, villas, hotels, and cruises, providing accommodation, dining, spa, wellness, events, and leisure experiences. Inspired by Balinese philosophy, AYANA serves both leisure and business travelers across the hospitality and tourism industry.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for AYANA Hospitality.
AYANA Hospitality didn’t post a salary, so this is our estimate from similar listings.
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