ITSM Service Analysts
Planet(2 months ago)
About this role
An ITSM Service & Reporting Analyst at Planet supports IT Service Management operations by producing reports, dashboards, and insights to monitor service performance and drive operational transparency. The role focuses on ensuring data quality and regulatory compliance across business-critical systems within a regulated financial services environment.
Required Skills
- Service Reporting
- Power BI
- Excel
- ServiceNow
- ITSM
- Incident Management
- Change Management
- Problem Management
- Data Analysis
- SLA Monitoring
+4 more
Qualifications
- Bachelor's Degree in Information Technology, Business Analytics, or Computer Science
- ITIL Foundation
About Planet
weareplanet.comA flexible Payments, Software and Tax Free solution built around your needs, through a single partnership.
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