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Sr. Manager, Global Service Management & Digital Experience at Ingredion - ApplyBlast

Sr. Manager, Global Service Management & Digital Experience

Ingredion

9 months ago

3.8 on Glassdoor

Westchester, IL

Hybrid

Full Time

Manager

0 applicants

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About this role

The Senior Manager, Global Service Management & Digital Experience provides strategic leadership and governance for Ingredion’s global IT Service Management and digital employee experience programs. The role oversees regional ITSM teams and managed service partners, ensuring consistent processes, tools, and measurable improvements in service performance and end-user satisfaction. This position reports to the Director, Global Digital Infrastructure & Operations and leads ITSM managers and process owners across the Americas, EMEA, and APAC.

Skills

Qualifications

Bachelor's Degree in Information Technology or Computer ScienceMaster's Degree (Preferred)ITIL v3 or v4 Certification

About Ingredion

ingredion.com

Headquarters

Westchester, Illinois, United States

Company Size

10001+ employees

Founded

1906

View Profile

Ingredion is a leading global provider of ingredient solutions, specializing in transforming agricultural products into high-quality ingredients for the food, beverage, and industrial sectors. The company combines deep formulating expertise with a vast portfolio of ingredients to enhance texture, sweetness, and nutrition in consumer products. Ingredion partners with manufacturers to deliver superior eating experiences while aligning with sustainability commitments through innovative and regenerative agricultural practices.