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Junior Customer Service Representative with German at Motorola Solutions - ApplyBlast

Junior Customer Service Representative with German

Motorola Solutions

3 months ago

4.2 on Glassdoor

Krakow, Poland

Onsite

Full Time

Junior

0 applicants

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About this role

A Junior Customer Service Representative in Motorola Solutions' Partner Online team manages incoming inquiries via phone, chat, and email for end-users, customers, and partners. The role involves triaging cases, utilizing CRM applications like Salesforce and Oracle, and supporting partner onboarding and portal management. Candidates will also educate partners on self-service features and collaborate with internal stakeholders to resolve technical issues.

Responsibilities

Manage incoming customer inquiries via telephone, chat, and email channels
Triaging cases and collaborating with internal stakeholders to resolve issues
Support partner onboarding and portal management activities
Educate partners on self-service features and write knowledge articles
Liaise with Channel Operations to address partner membership inquiries

Skills

About Motorola Solutions

motorolasolutions.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1928

View Profile

Motorola Solutions is a leader in safety and security technology that unifies communications, video, and security solutions to protect people, property, and places. The company serves public safety agencies and businesses with products including mission-critical radios, command center software, video security systems, and managed services. Its integrated Safety & Security Ecosystem is designed to help communities and organizations prevent, respond to, and recover from critical incidents.