Junior Service Desk Technician - Internship

One Acre Fund - Kenya(13 days ago)

Nairobi, Kenya, Kigali, RwandaOnsiteInternshipJunior$36,619 - $50,696 (estimated)Information Technology

About this role

A Junior Service Desk Technician at One Acre Fund is a paid Young Professionals Program intern who joins the IT team to gain technical experience supporting the organization's operations. The six-month position provides structured onboarding, mentorship, and regular feedback to build foundations for an IT career. The role is based in Kigali, Rwanda and is open to citizens or permanent residents of Rwanda and Kenya.

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Required Skills

Customer Service
Hardware Troubleshooting
Software Troubleshooting
Account Setup
ITSM
ITIL
Ticketing
Documentation
Communication

Qualifications

Diploma in IT
Bachelor's Degree in IT
6 Months Experience
ITIL Foundations

About One Acre Fund - Kenya

oneacrefund.org

One Acre Fund is a nonprofit social enterprise that supplies smallholder farmers with financing, high-quality seeds and fertilizer, field-based training, and market access to increase yields and incomes. Serving over 1 million farmers, it bundles inputs, asset loans, and hands-on agronomic support delivered directly to rural communities. The organization focuses on measurable impact—boosting harvests, improving household nutrition and earnings, and promoting soil health—while farmers repay loans after harvest. One Acre Fund’s vision is a world where all farmers have big harvests, healthy families, and rich soil.