Junior Technical Support Specialist Level 1 - Night Shift

Onapsis(14 days ago)

HybridFull TimeJunior$67,594 - $89,666 (estimated)Support

About this role

A Junior Technical Support Specialist Level 1 at Onapsis is an entry-level support role serving as the first line of contact for customers of the Onapsis platform. The position focuses on building foundational knowledge of SAP environments, enterprise application security, and licensing processes. It operates on a night shift schedule and supports Onapsis’s mission to protect business-critical SAP and Oracle applications.

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Required Skills

Troubleshooting
Customer Support
Ticketing Systems
License Validation
SAP
Linux Basics
Networking
Communication
Documentation
Problem Solving

About Onapsis

onapsis.com

Onapsis is a cybersecurity company that specializes in protecting ERP systems—primarily SAP and Oracle—by providing an enterprise-grade platform for vulnerability management, continuous monitoring, threat detection, and compliance. Its solutions combine assessment of configurations and custom code, runtime protection, threat intelligence and risk prioritization to secure critical business processes and reduce attack surface. Endorsed by SAP and recognized by Gartner, Onapsis supports global enterprises with software, professional services and managed offerings to prevent breaches and optimize ERP security posture.