Key Account Manager
Piano
About this role
A Key Account Manager at Piano is responsible for managing a portfolio of clients, fostering strong relationships, and maximizing the value clients receive from Piano’s solutions. The role involves understanding client needs, identifying new business opportunities, and coordinating with internal teams to ensure high satisfaction and retention. The position emphasizes strategic client support, revenue growth, and cross-functional collaboration.
Skills
About Piano
piano.ioPiano is a data-driven customer engagement platform that helps businesses and publishers turn analytics and first‑party data into audience segmentation, personalized experiences, and targeted campaigns. It combines analytics, audience building, and orchestration tools so teams can test, personalize, and deliver messages across web, mobile, and email. Piano is used to drive growth, retention, and monetization by enabling more relevant customer journeys and data-informed decision making.
About Piano
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Piano.
Salary
$90k – $150k
per year