Knowledge Management Specialist (SOPs & Consultations)

Clipboard Health(2 months ago)

RemoteFull TimeMedior$87,642 - $117,693 (estimated)Customer Operations

About this role

The Knowledge Management Specialist at Clipboard is responsible for designing and maintaining the internal knowledge framework that supports healthcare operations. This role involves analyzing complex workflows to create precise SOPs, auditing the knowledge base for accuracy, and collaborating with operations and compliance teams to ensure alignment with real processes. As an individual contributor, the specialist will enhance team efficiency through clear documentation and systemic improvements, significantly impacting overall organizational functioning.

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Required Skills

Knowledge Management
Process Documentation
Operational Enablement
Healthcare Industry
Systems Thinking
Analytical Skills
Documentation Accuracy
Workflow Analysis
Content Improvement
Team Collaboration

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About Clipboard Health

www.clipboardhealth.com

Clipboard Health is a platform that connects healthcare facilities with qualified professionals to fill shifts quickly and efficiently. By offering flexible staffing solutions, it enables healthcare workers to choose shifts that fit their lifestyles while ensuring facilities have access to dependable staff. The service is designed to alleviate the stress of unfilled shifts and provides immediate payment for professionals after they complete their shifts, enhancing user satisfaction. Additionally, Clipboard Health is Joint Commission certified, ensuring compliance with industry standards for quality and safety.