L1 Senior Technical Support

Samsara Talent Attraction Opportunities(1 day ago)

RemoteFull TimeSenior$46,112.5 - $62,000Support

About this role

Samsara is seeking a Technical Support Specialist to join their frontline support team, responsible for assisting customers with technical issues related to their IoT and SaaS platforms. The role involves troubleshooting hardware, software, and network problems, documenting solutions, and collaborating with engineering and product teams to improve customer experience. The position offers an opportunity to work in a fast-paced, innovative environment with a focus on physical operations across various industries.

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Required Skills

Networking
Cloud Technologies
IoT
Technical Support
Troubleshooting
Customer Service
APIs
Networking Protocols
Python
Scripting

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.

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