Technical Support Engineer
Everbridge (2 days ago)
About this role
Everbridge is seeking a Technical Support Engineer to assist customers with troubleshooting complex technical issues related to their critical event management technology. The role involves providing excellent customer support, documenting solutions, and collaborating with internal teams in a fast-paced environment.
Required Skills
- troubleshooting
- SQL
- Networking
- APIs
- Web Technologies
- Email Systems
- Operating Systems
- Internet Technologies
- Customer Support
- Documentation
About Everbridge
everbridge.comEverbridge is a SaaS resilience and critical-event management platform that helps organizations detect, assess, and respond to threats to people, assets, and operations. Its product suite includes mass notification, incident and response management, threat intelligence and monitoring, and business continuity tools — increasingly augmented with AI and analytics to automate detection and decision support. The platform is used by public sector agencies and large enterprises to coordinate alerts, protect employees, run continuity plans, and speed recovery during crises. Everbridge positions itself as a single hub for operational resilience and critical communications across distributed teams and complex organizations.
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