L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
About this role
As an L1 Technical Support Engineer at Hewlett Packard Enterprise, you will serve as the first line of technical support for customers using HPE Aruba enterprise switching solutions. This role emphasizes initial troubleshooting, issue isolation, basic configuration validation, and case triage, contributing to customer satisfaction and effective problem resolution.
Required Skills
- Technical Support
- Troubleshooting
- Networking Fundamentals
- Customer Communication
- Case Management
Qualifications
- Bachelor’s Degree in Computer Science
- 2 Years of Experience in Networking Operations
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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