L1 Technical Support Engineer - Switching
Hewlett Packard Enterprise(2 months ago)
About this role
The L1 Technical Support Engineer - Switching at Hewlett Packard Enterprise acts as the first line of technical support for customers using HPE Aruba enterprise switching solutions. This role focuses on initial troubleshooting, issue isolation, and case triage, ensuring accurate problem identification and effective escalation to higher support levels.
Required Skills
- Technical Support
- Troubleshooting
- Networking
- Customer Service
Qualifications
- Bachelor’s degree in Computer Science
- IT
- Networking or related field
- 2 years of experience in Network operations
- NOC
- TAC support
- Field networking
About Hewlett Packard Enterprise
hpe.comDiscover HPE edge-to-cloud, enterprise compute IT, data, and security solutions. Learn how HPE empowers digital transformation through AI and sustainability.
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