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oraclecloudinfrastructure
The L2 Customer Support Specialist provides technical and business assistance to customers, diagnosing and resolving product issues while adhering to service-level agreements. This role involves collaborating with global teams, including Level 1 support, engineering, and product management, to ensure effective problem resolution and customer satisfaction. The position also includes opportunities for training, coaching team members, and contributing to the company's knowledge base.
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Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for oraclecloudinfrastructure.
oraclecloudinfrastructure didn’t post a salary, so this is our estimate from similar listings.