SGS
The L2 IT Technician Team Lead oversees the day-to-day coordination and performance of the L2 Technical Helpdesk team, acting as a key link between IT, operational managers, and third-party providers. This role involves resolving escalated technical issues, improving service delivery processes, and supporting the deployment of technical solutions across multiple contracts. The position combines hands-on technical support with team leadership in a fast-paced, service-focused environment.
SGS is the world’s leading Testing, Inspection and Certification (TIC) company, helping organizations verify quality, safety, performance and regulatory compliance. It provides testing, inspection, certification, verification and advisory services across industries—from agriculture, consumer goods and life sciences to oil & gas, industrial and environmental sectors. SGS operates a global network of laboratories, offices and field experts and offers digital and supply‑chain solutions to manage risk and improve transparency. Headquartered in Geneva, Switzerland, it is a trusted partner to businesses and governments worldwide.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for SGS.
SGS didn’t post a salary, so this is our estimate from similar listings.
36% below the average for this role