L2 Technical Support

Unison Group(2 years ago)

HybridFull TimeSenior$123,109 - $165,212 (estimated)Information Technology

About this role

A Mid-Senior L2 Support role in Information Technology supporting production systems across banking, payments, and lifestyle applications. The position requires strong product and technical knowledge to ensure service quality and close collaboration with support and engineering teams.

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Required Skills

Troubleshooting
Incident Management
Log Analysis
System Configuration
Code Fixes
Knowledge Base
Customer Support
Root Cause
Disaster Recovery
Spring Boot

+8 more

About Unison Group

unisongroup.com

Unison is a global digital transformation company that helps organizations navigate and implement innovative technology solutions. With a strong focus on enhancing business capabilities, Unison offers a variety of services including consulting, strategic planning, and professional services to facilitate digital adoption. Their expertise spans various industries, positioning them as a trusted partner for companies seeking to improve efficiency and drive sustainable growth through digital initiatives. With a commitment to client success, Unison aims to empower businesses in their journey toward modern digital landscapes.