Last Mile Team Lead - Door Delivery - Jumia (Full Time)
Jumia(5 days ago)
About this role
The Team Lead role within Jumia's Door Delivery department involves supporting and supervising delivery operations, managing resources, ensuring service quality, and promoting continuous improvement. The position emphasizes operational oversight, team coaching, logistics management, and reporting to ensure customer satisfaction and operational excellence.
Required Skills
- Leadership
- Logistics
- SOP
- Office Suite
- Coordination
- Customer Service
- Resource Management
- Quality Assurance
- Team Management
- Planning
About Jumia
jumia.comJumia is a leading pan‑African e‑commerce platform connecting consumers and merchants across multiple African countries through an online marketplace for electronics, fashion, home goods, groceries and more. It pairs marketplace listings with logistics and last‑mile delivery services plus a fintech arm (JumiaPay) to handle payments and merchant financial services. Jumia also operates verticals like food delivery and classifieds and provides seller tools, promotions, and localized customer support. Shoppers and businesses choose Jumia for its broad selection, integrated payments, and region‑specific fulfillment infrastructure.
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